South by Southwest (SXSW) Interactive 2009 “Managing Online Forums” Book Reading Topic Selected: “The Art of Responding to Feedback From Your Community”
A few weeks ago, I asked for feedback on my upcoming book reading/presentation at South by Southwest (SXSW) Interactive 2009. In so many words, I wanted some thoughts on what I should talk about. Thanks so much to everyone who offered their thoughts, including Dave Taylor, Krist, Gwen, Wendy and others.
After much consideration, I have decided to go with a proposal I will call “The Art of Responding to Feedback From Your Community.” Based on a blog post I wrote in January, this talk will focus on my 3 simple steps for responding to feedback that you receive from… well… your community. I have a fun twist in mind that I think people will enjoy and I will not be telling you what it is. I will give you one hint, though. We’ll be doing it live.
The bottom line here will be that it’s ALL ABOUT FEEDBACK. And I plan to showcase this. This post can’t do it justice. You’ll have to come!
After the talk, I’ll be doing a signing at the SXSW bookstore and I am really looking forward to meeting people. The presentation will be on Saturday, March 14 at 12:30 PM ET on the Day Stage. The presentation will go about 20 minutes and then I’ll head to the signing. It should be a ton of fun. If you can come, please do! Please RSVP on Facebook.