Community Members Do Not Care What the Community Manager’s Job Title Is (and “Manager” is Accurate)
“Communities can’t be managed. They have to be nurtured/loved/served/encouraged/grown. Due to this, the community manager job title is bad. It should be something like community facilitator/friend/guide/helper/specialist/intermediary.”
Once in a long while, I’ll see something like this expressed. So it’s not really a popular thought, just one that pops up. Often from people who have spent little or no time as a community manager, but who are general marketers or social media professionals. It seems like one of those thoughts that occurs when you have a little too much time to think and begin over thinking a situation.
Without wanting to be disrespectful to anyone who has had it, I can’t help but feel that this is one of those echo chamber things. Something that sounds catchy, plays to a crowd and really means nothing at all. It’s a good example of focusing on the wrong thing. For one simple reason.
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