The Experience of Being on My Staff, as Told By One of My Moderators
Tanner Smith is one of my moderators on the phpBBHacks.com Support Forums. He’s 17 years old and he’s been on my staff since he was 13. Often times, when I discuss community environments and maturity levels with people – age becomes a topic. How someone approaches this topic, how they talk about teenagers, impacts my perception of them as people. I started managing communities in 2000 – when I was 15. I dealt with people who wouldn’t listen to me because I was that age. I will always remember that. And that’s why I will always respect people based upon their actions and their merit – not their age.
Age doesn’t mean a heck of a lot, I’ve found. Some of the biggest idiots I’ve had to deal with have been people in their 20s, 30s, 40s and older. Some of the greatest people I’ve had on my communities have been in their early to mid teens. And vice versa – some of the biggest idiots I’ve had to deal with have been people in their early to mid teens and some of the greatest people I’ve had on my communities have been people in their 20s, 30s, 40s and older. Simply, great people are great people. Age doesn’t make you great.
In other words, when someone comes into my community, my reaction to their age is always “Meh.” It doesn’t mean anything. It doesn’t tell me what to expect from them. It doesn’t tell me whether or not they’ll respect our guidelines. The phrase, “we’re all adults here” means nothing – absolutely nothing – to me. It doesn’t tell me whether or not they’ll be great contributors. Age doesn’t dictate personality. Too often, too many people fall into this trap, stereotyping a certain age group.
Anyway, the main reason I am writing this post today is because I wanted to highlight a post that Tanner wrote on his personal blog. Not just because he titled it, “Why I like Patrick O’Keefe’s way of managing forums…,” either. Heh. But, in the post, he talks about his experience watching me manage the community and describes what he likes about it, in three sections: it’s organized, it’s professional and it’s good for users. I think it’s a great read. I didn’t know anything about the post until it was already up. But, having read it, it clicks. This is what it’s all about. Thanks Tanner.